HighSpin Terms and Conditions

Welcome to HighSpin Casino. These Terms and Conditions govern your use of our platform and services, and by creating an account or accessing HighSpin, you agree to be bound by them. We are operated by Costa Matrix Group LLC, registered in Costa Rica under legal person number 3-102-934519, and we hold a license issued in Costa Rica under the regulations to Law No. 9050. Please read this document carefully before you register for a HighSpin casino login or make a deposit.

Eligibility and Account Registration

To use our services, you must be of legal gambling age in your jurisdiction and capable of entering into a binding contract. We do not accept players from the USA, Israel, British Virgin Islands, Antilles, Afghanistan, Barbados, Cambodia, China, Cyprus, Gibraltar, Jordan, Haiti, Mali, Mozambique, Nigeria, Panama, Hong Kong, Iran, Iraq, Myanmar, Lithuania, North Korea, Papua New Guinea, Philippines, Russia, Singapore, South Africa, South Korea, Sudan, Syria, Taiwan, Thailand, Uganda, Ukraine, United Arab Emirates or Yemen. Once your registration is complete, you can use your HighSpin login to access games, bonuses and your account balance at any time.

• You must provide accurate and truthful information during registration
• Each person may hold only one account with us; duplicate accounts are prohibited and may be closed
• We reserve the right to request verification documents at any stage, including a valid government-issued photo ID, proof of address and proof of payment ownership
• Documents must be submitted within 30 days of our request, or your account may be restricted, suspended or closed

Deposits, Withdrawals and Currencies

Gameplay at HighSpin Casino is available in EUR, GBP, USD and AUD, and we also accept cryptocurrencies for deposits and withdrawals. Our minimum deposit is 10 EUR/GBP/USD/AUD, while a deposit of 20 EUR/GBP/USD/AUD is required to activate a deposit bonus. The minimum withdrawal amount is 20 EUR/GBP/USD/AUD. We accept Visa and Mastercard credit and debit cards, Apple Pay, Google Pay, Open Banking and cryptocurrencies as both deposit and withdrawal methods.

Our withdrawal limits are 2,000 GBP/EUR/USD/AUD per day, 5,000 per week and 20,000 per month, although we may grant higher limits at our discretion, including for high-value depositors. Progressive jackpot winnings are always paid in full regardless of these caps. We allow only one active withdrawal request at a time, and deposits must be wagered at least once before you can request a withdrawal; where a deposit is made without any gameplay, we may require wagering of up to three times that deposit. Processing fees may be deducted if no bets have been placed following a deposit, and Replace-by-Fee cryptocurrency transactions are strictly prohibited.

Accounts that remain inactive for 90 days are classified as dormant and may be closed, with any remaining balance retained by us. Once your withdrawal is verified and confirmed, e-wallet payouts are processed within one working day.

Verification and Compliance

We may require verification at any time, including before processing a withdrawal. This may include a valid government-issued photo ID, proof of residential address such as a utility bill or bank statement, proof of ownership of the payment method used, and any additional information we deem necessary. We aim to complete verification within 10 calendar days of receiving all requested documents, though complex cases or third-party checks may take longer. Withdrawals remain withheld until all verification and compliance checks are completed to our satisfaction.

Bonuses and Promotions

At HighSpin, we offer a Welcome Package of 380% up to 2,200 GBP plus 2,000 free spins across your first four deposits, including lootboxes. Each deposit stage carries its own promo code and tiered structure, with free spins awarded on selected BGaming titles. We also run a Tuesday Reload Bonus, a Thursday Reload Bonus, a Weekend Reload Bonus, a Weekly Cashback Bonus, a Monthly Rakeback Bonus, a High Roller Bonus, lootboxes worth up to 10,000 GBP, the HighSpin Lottery, a Wheel of Fortune with guaranteed prizes, and regular tournaments.

We do not currently offer a HighSpin no deposit bonus; all promotions require a qualifying deposit. If you are searching for a HighSpin casino no deposit bonus, please note our offers are deposit-based, though our HighSpin bonus structure across four deposits provides substantial value. General bonus terms include:

• The minimum qualifying deposit is 20 GBP, and bonuses must be activated in the Bonuses section within 72 hours of the deposit
• Bonuses are valid for 7 days and carry a 35x wagering requirement on both cash bonus funds and free spin winnings
• Free spins are valued at 0.10 GBP each and released in five daily sets, starting the day after your deposit
• While a bonus is active, the maximum bet is 5 EUR/GBP/USD/AUD, and feature purchases count toward this limit
• The maximum win from any bonus is capped at 10 times the bonus amount, and free spin winnings are capped at 100 GBP
• Each bonus is available once per player, and only one bonus may be held at a time
• Wagering contributions vary: slots contribute 100%, while table games, video poker, roulette and poker contribute 5%; jackpot and bonus buy games, along with a published list of excluded titles, do not contribute at all

We limit one bonus per person, email address or IP address. You may withdraw your deposit before completing wagering, but doing so forfeits the bonus and any associated winnings. Your account currency can only be changed once the first stage of the welcome package has been completed.

Loyalty Club and VIP Program

Our Loyalty Club rewards players across 100 levels grouped into 10 statuses, from Newbie through to Maverick, with total rewards across the full path reaching 211,405 GBP in cash and 2,500 free spins. Progress is earned through experience points, and gamification features include Quests, Achievements, a Shop, Tournaments, Lottery draws, Lootboxes and a Wheel of Fortune. For our most active players, the HighSpin VIP Club offers entry from a 1,000 GBP deposit alongside a custom offer arranged with a personal VIP manager, including a dedicated specialist, tailored rewards and fast track payouts.

Access and Fair Use

HighSpin Casino is available via desktop and mobile browser, meaning you can enjoy the full HighSpin casino app-like experience directly through your device's browser without downloading a separate application. The use of VPN or similar tools to disguise your location is strictly prohibited; accounts showing detected IP overlap with other users may be restricted or terminated without appeal. We reserve the right to amend these Terms and Conditions at any time, and continued use of your HighSpin login constitutes acceptance of any updates. For questions, please contact us at support@highspin.com or, for VIP matters, at vip@highspin.com.